Employee & Family Assistance Program (EFAP)

Employee & Family Assistance Program (EFAP) is a negotiated benefit for NWTTA members from all three bargaining units (GNWT, YCS and YK1). This service provides 24/7 confidential support services for assistance with work, health or life concerns.  For more information, check the 

English Helpline: 1-844-880-9142

French Helpline: 1-844-880-9143

English & French Hearing Impaired: 1-877-338-0275

Online Counseling: www.shepellfgi.com/ecounselling
Online Resources: www.shepellfgi.com


EFAP is confidential service available to all NWTTA membersat no cost to help with any personal or work-related issues, including:

•            achieving personal well-being

•            managing relationships and family

•            dealing with workplace challenges

•            tackling addictions

•            finding child and elder care resources

•            legal advice

•            financial guidance

•            improving nutrition

•            focusing on physical health


Support is available in person, by telephone or through online resources, 24 hours a day, seven days a week.