Employee Assistance Program (EAP) is a negotiated benefit for NWTTA members from all three bargaining units (GNWT, YCS and YK1). Employee Assistance Program (EAP) is through GreenShield Health, aimed at providing you with access to an ecosystem of services to support the health of you and your family.
To access your EAP on GreenShield+:
- Go to app.greenshieldplus.ca/en/signin or scan the QR code below
- Follow the instructions to sign-in
Having trouble? Contact the GreenShield support team directly at 1-888-525-7587.
* GreenShield means, collectively, Green Shield Canada (GSC), Green Shield Association, and Green Shield Holdings Inc., which is the primary company that houses health services and benefits administration businesses, including Inkblot Therapy, Tranquility, NKS Health Canada, The Health Depot Pharmacy, Benecaid, Honeybee, BCH Consultants and Computer Workware Inc. Green Shield Holdings Inc. is a wholly owned subsidiary of the not-for-profit Green Shield Association.
EAP
Whether you're facing mental health challenges such as stress, anxiety, or depression — or navigating the everyday complexities of life — our new EAP offering, available through GreenShield Health's platform GreenShield+ (GS+), will provide accessible and personalized care across the health spectrum for 5 hours of counselling for you and your dependents, plus 5 hours of couples therapy.
In addition, you and your dependents have access to unlimited Financial and Legal Consultation, and of 5 hours (each) Work, Health, and Life transition services, including consultations with registered nurses, dieticians, career coaches and more.
GreenShield Health’s EAP provides ongoing access to secure support from the counsellor who best suits your needs and experts who can help you reach your total well-being goals. Accessing support is simple and convenient. Therapy sessions are easily booked online and delivered through GreenShield Health's secure and encrypted platform by video or phone.
GreenShield Health’s EAP is confidential, voluntary, and accessible at your convenience.
Indigenous Mental Health
GreenShield has partnered with Noojimo, the first and only all-Indigenous virtual mental
wellness clinic, to support the wellness needs of Indigenous Peoples (First Nation, Inuit, Métis) across Canada. As a trusted Indigenous-owned company, Noojimo collaborates closely with partners to eliminate access barriers to culturally safe care. With relationships to over 150 Indigenous communities, individuals have access to their services in rural, remote, and urban communities across Canada. Noojimo’s programs honour and incorporate traditional Indigenous pathways of care through a digital platform, highlighting the ongoing innovation and inner strength of Indigenous Peoples (First Nation, Inuit, Métis).
Children’s Mental Health
Children’s Mental Health Program through GreenShield+ is aimed at providing you with access to an at-home, clinically validated care program that is fun for your kids. Through our partnership with Mightier, you will have access to the Mightier Kid App which includes their full suite of 25+ games, Offline Family Programming with Kid focused activities, a companion caregiver app, and more!
Substance Use Management
The Substance Use Management program is an evidence-based program focusing on harm reduction or abstinence from substances for those with mild to moderate symptoms. This program is 100% digital, which means there is no significant time required for you to be away from family or work.
Self-Guided Digital Cognitive Behavioural Therapy (CBT)
GreenShield Health’s Digital CBT is an online program that uses Cognitive Behavioural Therapy (CBT) to help people with mild to moderate anxiety and depression achieve their wellness goals. Our interactive learning modules and tools help you develop positive coping strategies and reduce life-disrupting symptoms without waiting. Regular in-app reminders ensure you stay motivated on your CBT journey to reach your mental health goals.
Well-being Program Support
Many factors contribute to living a healthy, happy and fulfilling life. Our Well-being program offers support every step of the way, taking a holistic approach to help you achieve your unique health goals. Integrated into GreenShield+, the comprehensive program provides tools and resources for you and your dependents to navigate your specific care needs. Easily access personalized guidance on mental well-being, physical fitness, preventive healthcare, lifestyle choices, and more.
Personalized Care Navigation
We understand that everyone’s healthcare needs are unique, and finding the right services and resources can sometimes feel overwhelming. Our new Care Navigation tool simplifies this process by guiding you to the right place. Integrated into GreenShield+, the easy-to-use tool provides personalized recommendations aligned with your coverage, empowering you to make timely, informed health decisions and maximize your benefits.
Digital Pharmacy
GreenShield Health's digital pharmacy offers personalized clinical services to help you and your dependents manage prescriptions, health, and pharmacy needs from the comfort of your home. The digital pharmacy allows you to connect with a pharmacist easily and provides fast and free medication delivery anywhere in Canada. You also have access to caregiver tools and chronic disease management.
*Pharmacy services in Quebec provided by Medzy Sonia Boutin Pharmacy Inc.